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Conditions for reservations

Reservation:
  • To make a reservation you’d have to make a money transfer of 50% of the total amount. The remaining part should be received by Quinta Cachama Negra at least 1 week before the start of your stay.
  • If the guest decides to stay less nights than the original reservation, he/she has to pay the total amount originally agreed.
  • After confirming your reservation with a 50% transfer, the reservation is fixed, and not modifiable.
Maximum number of people:
  • We don’t accept more than the maximum occupation per room:
    • Double room: 2 people, and one baby up to 4 years of age.
    • Cabaña: 4 people, and one baby up to 4 years of age.
    • House: 8 people, and two babies up to 4 years of age.
  • If the group of travelers is larger than the maximum occupation, they’d have to rent additional room(s).
  • Notify us as soon as possible, to see if there is any availability.
  • If you arrive with more than the maximum number of people without notifying, we cannot guarantee lodging for the extra people.
Foreclosure:
  • If the guest due to circumstances is not able to travel the agreed date, he/she has to notify Cachama Negra as soon as possible (Minimum one week before arrival)
  • In some cases it is possible to change the dates for a reservation, as for Cachama Negra to decide. In this case, the new reservation will be at least the same as the original one; meaning same accommodation, same amount of people, and same amount of nights. The new date shall be within three months of the original date.
  • For date changes the rate for the new dates will apply.
  • Depending on how many days ahead the guest notifies the change, additional costs may apply.
  • Any reservation can be transferred to other people, under the same conditions, in the same time frame, without additional costs.
  • Once a reservation has been modified, it cannot be modified again.
Cancellation and changes:
  • Cancellation and change of confirmed dates are subject to the following conditions:
  • Change a date more than 8 days before arrival: No extra cost.
  • Change a date 5,6,7 days before arrival: 100% of one night.
  • Change a date 3,4 days before arrival: 50% of the total amount.
  • With two days or less, you cannot change dates.
  • Canceling the reservation: 100% of the total amount
  • Not showing at the date of arrival (no-show): 100% of the total amount, and cancellation of the reservation.
Exception:
  • One exceptional case would be an unexpected closure of the road between Maracay and Choroní, resulting in Choroní unreachable the entire programmed day.
  • In this case you can change the date to another, on the same day, without any extra cost. The new date shall be within three months of the original date.

 

Zimmer – Choroní

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