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Conditions for reservations
- To make a reservation you’d have to make a money transfer of 50% of the total amount. The remaining part should be received by Quinta Cachama Negra at least 1 week before the start of your stay.
- If the guest decides to stay less nights than the original reservation, he/she has to pay the total amount originally agreed.
- After confirming your reservation with a 50% transfer, the reservation is fixed, and not modifiable.
Maximum number of people:
- We don’t accept more than the maximum occupation per room:
- Double room: 2 people, and one baby up to 4 years of age.
- Cabaña: 5 people, and one baby up to 4 years of age.
- House: 8 people, and two babies up to 4 years of age.
- If the group of travelers is larger than the maximum occupation, they’d have to rent additional room(s).
- Notify us as soon as possible, to see if there is any availability.
- If you arrive with more than the maximum number of people without notifying, we cannot guarantee lodging for the extra people.
- If the guest due to circumstances is not able to travel the agreed date, he/she has to notify Cachama Negra as soon as possible (Minimum one week before arrival)
- In some cases it is possible to change the dates for a reservation, as for Cachama Negra to decide. In this case, the new reservation will be at least the same as the original one; meaning same accommodation, same amount of people, and same amount of nights. The new date shall be within three months of the original date.
- For date changes the rate for the new dates will apply.
- Depending on how many days ahead the guest notifies the change, additional costs may apply.
- Any reservation can be transferred to other people, under the same conditions, in the same time frame, without additional costs.
- Once a reservation has been modified, it cannot be modified again.
Cancellation and changes:
- Cancellation and change of confirmed dates are subject to the following conditions:
- Change a date more than 8 days before arrival: No extra cost.
- Change a date 5,6,7 days before arrival: 100% of one night.
- Change a date 3,4 days before arrival: 50% of the total amount.
- With two days or less, you cannot change dates.
- Canceling the reservation: 100% of the total amount
- Not showing at the date of arrival (no-show): 100% of the total amount, and cancellation of the reservation.
- One exceptional case would be an unexpected closure of the road between Maracay and Choroní, resulting in Choroní unreachable the entire programmed day.
- In this case you can change the date to another, on the same day, without any extra cost. The new date shall be within three months of the original date.